Refund Policy

Refund & Return Policy

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Last updated: October, 12, 2025

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At Starcrafted Blend, every item is handcrafted with care—and we want you to love what you receive. If something isn’t quite right, we’re here to help.

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1. Return Eligibility

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• Returns must be requested within 10 days of delivery.

• For non-seasonal items, we accept returns or exchanges within this window, provided the item is:​​

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• • Unworn and in original condition

  • Returned in its original packaging

  • Shipped back at the buyer’s expense

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• Seasonal item sales are final—no returns or exchanges on limited-edition holiday or themed products.

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• Custom orders and personalized items are non-refundable, unless they arrive damaged or incorrect.

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2. How to Request a Return

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To initiate a return, please email us at starcraftedblend@gmail.com with:

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• Your order number

• A brief description of the issue

• Photos if the item is damaged or incorrect

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We’ll respond within 2–3 business days with next steps.

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3. Refunds

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Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method (excluding shipping costs). Refunds may take 5–10 business days to appear, depending on your provider.

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4. Exchanges

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We do not offer direct exchanges at this time. If you’d like a replacement, please request a return and place a new order.

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5. Shipping Costs

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Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.

 

Please contact us before sending anything back so we can guide you through the process.  Email - starcraftedblend@gmail.com